Why aren't my posts publishing after I've approved them?
If you've approved a post and it never went live, it's almost always because the platform integration has disconnected. Go to your client's Integrations page and reconnect any platform showing as disconnected — approved posts will retry automatically once you've approved the reconnection.
What you'll see
- A post sitting in Approved or Scheduled status that never goes live, even though you approved it
- Nothing published to Facebook, Instagram or LinkedIn even though you approved the post
- No error message anywhere in the dashboard
Why it happens
OAuth connections to Facebook, Instagram and LinkedIn expire periodically, and Ai-Mee can't publish an approved post through an expired connection. Scheduled posts also won't publish until their scheduled time arrives, even though you've already approved them.
How to fix it
- Open your client and go to Integrations.
- Look for any platform marked Disconnected.
- Click it and re-authorise. You'll be sent to the platform and back.
- Check the post's status on your dashboard — if it's scheduled for later, it will publish at that time, not immediately.
Still stuck?
Email support@ai-mee.uk with your account email, the client name, and the date you approved the post.